Macbook Battery Problem
Recently, my four month old Macbook has been experiencing battery problems. Basically, whenever my Macbook is not plugged into a power source via the AC/DC connector, my Macbook would not turn on, or if it was already on, it would crash. After trying all the online solutions, including resetting the PRAM and the Power manager, I phoned Applecare.
Time Spent on Phone: 31 minutes.
After being forced to listen to obscure music for about 15 minutes, I was helped by a very nice man named Robert. I explained to him the problem, and how I had already tried everything online. Regardless, he still had me reset the PRAM. When that didn’t work, he authorized a shipment of a brand new battery. I’m pretty happy with Applecare; even though the phone wait was longer than I desired, it was still fairly short for a help-line.
End Result: Awesome New Battery.
This entry was posted on Tuesday, October 10th, 2006 at 10:30 pm and is tagged with battery problem, battery problems, pram, nice man, power source, end result, ac dc, 15 minutes, applecare, music, power manager. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback.
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